It might be January the 15th, but Torbay's bin collections are still not back on track after Christmas
Conservative councillors this morning went with crews to see the problems and challenges first hand.
Councillor David Thomas now suggests an alternative vehicle could be used to collect cardboard. He also wants to look at the recycling units which are distributed and whether a new system could be implemented.
It was revealed this morning the average bin collection should take 90 seconds, but some operatives are spending five minutes per house sorting through recycling - which is causing rounds to end early without all homes being visited.
Click play to hear Councillor David Thomas speaking to reporter Andrew Kay
The leader of the Liberal Democrats on Torbay Council Steve Darling, who shares the concerns, said: "Residents are reasonable people, and so with the history of problems with waste and recycling collection in Torbay, over the last two years they expect some level of disruption.
"However, now it is two weeks after the festive break residents feel that waste collection should be back on track.
"Leaving waste and recycling outside for days results in littering of our streets and unnecessary obstacles for people such as wheelchair users or guide dog owners.
"I am aware that TOR2 have an emergency plan to get collections working properly again but if this is being activated then it is not having the impact one would hope.
"TOR2 have announced a number of back office redundancies.
"We are concerned that these reductions in capacity could be affecting the ability of the organisation to service the communities in Torbay.
"I plan to meet with officers to explore this problem and demand some clear deadline to get back on track with this bread and butter service."
We have asked the council for a response which we'll bring you once it's issued.
Click play to hear Lib Dem leader Steve Darling speaking to reporter Andrew Kay