A couple from Portishead, who are stuck in New Zealand after their flight to Singapore was cancelled at short notice, say they feel increasingly 'alone and abandoned'.
Mike Rowland, the former visitor services manager of Clifton Suspension Bridge, says they've had to rent a temporary self catering apartment for somewhere to stay in the meantime.
Mr Rowland and his wife Yvonne say the UK Government's call for British people abroad to return home 'has come too late' and consulate assistance has been 'inadequate'.
He said: "Others are worse off.
"Some of the youngsters, who've maxed out on their credit cards to try and scramble a last-minute flight somewhere, which didn't happen.
"Lots of us who are not in the first flesh of youth are struggling with medication.
"In my case I've got to go and see a New Zealand GP so that he can issue a prescription as the pharmacist will not accept a UK prescription - so all sorts of practical difficulties with this.
"We feel alone and abandoned here.
NEWS: A couple from #Portishead, who are stuck in New Zealand after their flight to Singapore was cancelled at short notice, say they feel increasingly 'alone and abandoned'. #CoronavirusLockdown #COVID19https://t.co/LHKccpVPjy pic.twitter.com/OlfcOz6Z1z— The Breeze SouthWest (@breezesouthwest) March 25, 2020
"Quite honestly the only solution is for somehow the UK government to send out some rescue flights - we know it can be done the Americans have done it with their people and certainly the Germans have managed it with their people.
"Our plea is somebody back in London, please shift your butts, let's get something done for us, please."
The couple are now involved in a What's App group with other stranded passengers as they try to keep each other's spirits up.
We have contacted The British Foreign Office about the situation. We will bring you the response as we get it.